SHIPPING AND RETURNS
After choosing to place an order with bee one of a kind, we are pleased to advise of the following process:
- You shall receive an initial confirmation email that your order has been received and is being packed.
- When goods are dispatched, you shall receive an email confirming your delivery has been successfully shipped.
- Goods shall be packaged to prevent product damage during transport. At Bee one a kind, we are conscious about the environment and do our best to reuse & recycle materials where possible. We pride ourselves in using biodegradable bubble wrap and package peanuts, which are derived from corn.
- Delivery to Australian residents is charged at a flat rate of $9.95. Orders above $100 qualify for free shipping within Australia only. We reserve the right to end or change this free shipping offer at any time.
- Orders are processed and dispatched within 5-7 working days of being received except during sale and promotional periods, on public holidays or during festive seasons. However please note: bee one of a kind cannot make guarantees on behalf of Sendle or Australia Post, particularly where delivery times, e-parcel emails and tracking information are concerned.
- FREE local pick up available from our warehouse location at 146a Sussex Street Pascoe Vale. Please present your confirmation email.
We make every effort to ensure that your purchase arrives to you in perfect condition. Should you experience a problem with your order, please contact us via email at email@example.com and we will do our utmost to resolve any issue.
Bee one of a kind does not provide a refund if you simply change your mind on an item, so please choose carefully.
Should you wish to make a claim relating to your product for (1) damaged in transport or (2) incorrect goods received. We advise this must be done within 24 hours of receiving your goods by telephone or email.
All pricing is displayed in Australian Dollar (AUD) Exclusive of GST (Goods and Services Tax). GST will be added to your total upon checkout.